IMPORTANT INFORMATION REGARDING YOUR LOYALTY PARTICIPATION
We hope you are enjoying the benefits of being part of the White Eagle House Loyalty program. As part of our commitment to responsible gaming and ensuring your rights are fully respected, we are writing to inform you about your options regarding participation in the program.
YOUR RIGHT TO OPT-OUT OF THE LOYALTY PROGRAM
Under the Gaming Regulation Act 2003, you have the right to cease participation in our loyalty program at any time. If you wish to opt-out, please follow the steps outlined below.
HOW TO OPT-OUT
You can opt-out of the loyalty scheme by emailing, phone or visiting the venue.
WHAT HAPPENS WHEN YOU OPT-OUT
Your tier status and any associated benefits will be removed upon your request. You will not be eligible for future rewards or promotions associated with the loyalty program after opting out. If you choose to opt-out, your removal from the program will take effect within 14 days from the date of your request.
YOUR PLAYER ACTIVITY STATEMENT IS AVAILABLE
Please visit us during operating hours to collect your statement via the kiosk
LOYALTY PROGRAM PROVIDER: Club Mix – White eagle House
PHONE NUMBER: 03 5229 1009
EMAIL ADDRESS: manager@whiteeaglehouse.com.au